Intercom
intercom.com · SaaS · watching since Aug 17, 2026 · RSS
Current state
As of Aug 17, 2026Intercom offers three Fin AI Agent + Intercom plans: Essential ($29/seat/mo), Advanced ($85/seat/mo), and Expert ($132/seat/mo), each with Fin AI Agent priced from $0.99 per outcome. Fin can also be used standalone with existing helpdesks (e.g. Salesforce) at $0.99 per outcome, no seats required, with a minimum monthly commitment (e.g. 50 outcomes). Add-ons include Pro ($99/mo), Copilot ($29/agent/mo billed annually or $35/agent/mo billed monthly), and Proactive Support Plus ($99/mo includes 500 messages). A 14-day free trial is available with no credit card required, and startups can get up to 93% off plus 1 year of Fin free.
| Plan | Price | Includes |
|---|---|---|
| Essential | $29 per seat / mo | Includes Fin AI Agent from $0.99 per Fin outcome · Fin for service, sales & ecommerce · Messenger · Shared inbox and ticketing system · Pre-built reports · Public help center |
| Advanced | $85 per seat / mo | Includes Fin AI Agent from $0.99 per Fin outcome · Multiple team Inboxes · Workflows automation builder · Round robin assignment · Private and multilingual Help Center · Includes 20 free Lite seats |
| Expert | $132 per seat / mo | Includes Fin AI Agent from $0.99 per Fin outcome · SSO & identity management · HIPAA support · Service level agreements (SLAs) · Multibrand Messenger / Help Center · Includes 50 free Lite seats |
| Fin AI Agent (standalone) | $0.99 per Fin outcome | No seats required · Set up in under an hour on your current helpdesk · Answers email, live chat, phone and more · Customizable tone & answer length · Takes action on external systems · Hands off to agents in preferred Inbox |
Free tier 14-day free trial, no credit card required, includes all features, Fin, and add-ons
Changes
No qualifying changes since Aug 17, 2026. The page itself has changed 12 times — none matched. Last checked 22 h ago.
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