Twilio
twilio.com · Dev tools · watching since Aug 17, 2026 · RSS
Current state
As of Sep 6, 2026Twilio offers usage-based, pay-as-you-go pricing across a wide range of communication, authentication, customer data, and builder-tool products, with no credit card required to start a free trial. Volume discounts are available at scale, and most products offer some free usage tier (free trial, free minutes/invocations, or free monthly allotment) before per-unit charges apply.
| Plan | Price | Includes |
|---|---|---|
| SMS | $0.0083 per message sent or received | Send and receive SMS and MMS messages |
| RCS | $0.0083 per message sent or received | Send and receive RCS messages |
| WhatsApp Business API | $0.005 per message sent or received | Prices vary by use case |
| Conversations API | $0.05 per active user / month | Cross-channel conversations on SMS, WhatsApp, Chat, and MMS |
| Twilio SendGrid Email API | $19.95 / month | Free tier: 100 emails/day · Paid plans start at $19.95/month |
| Twilio Email | $0.0013 per email | |
| Twilio SendGrid Marketing Campaigns | $15 / month | Free trial: 100 emails/day |
| Voice APIs | $0.0085 per min to receive / $0.014 per min to make | Embed reliable calling into any application |
| Elastic SIP Trunking | $0.0045 per min origination / $0.007 per min termination | |
| Twilio Flex | $1 per active user hour | Alternative: $150 per named user per month · 5,000 free hours to start |
| Verify | $0.05 per verification | Verify users to stop account fraud |
| Connections | $120 up to 10k visitors / month | Try free for 14 days |
Free tier Free trial available (no credit card required); specific free allotments vary by product, e.g., SendGrid Email API 100 emails/day, Functions 10,000 free invocations, TaskRouter first 100 tasks/month free, Flex/Video 5,000 free hours, Connections 14-day free trial.
Changes
- ChangePricing
Twilio Video pricing changed from pay-as-you-go at $0.004 per participant per minute to a freemium model with 5,000 hours free, then $1/active user hour or $150/named user per month.
Start building with no up-front cost, then enjoy pay-as-you-go pricing starting at $0.004 per participant per minute.Start with 5,000 hours free. $1/active user hour or $150/named user per month.Confidence95% - ChangePricing
Twilio Video pricing model changed from free 5,000 hours plus $1/active user hour or $150/named user per month to pay-as-you-go starting at $0.004 per participant per minute with no up-front cost.
Start with 5,000 hours free. $1/active user hour or $150/named user per month.Start building with no up-front cost, then enjoy pay-as-you-go pricing starting at $0.004 per participant per minute.Confidence95%
This is the Competitor pricing pack running on a real vendor.
Current state
As of Sep 6, 2026Twilio's changelog for early September 2026 highlights new compliance blocking for international call forwarding in Spain and France, general availability of Verify Custom Templates, and a critical Java Helper Library fix for nested API response parsing. Other updates include SendGrid link branding SSL automation, tightened Verify fraud permissions for Italy/Argentina, WhatsApp support in Bulk Messaging, and the deprecation of Functions Classic in favor of the new Functions.
Deprecations
- Sunset 2026-10-26
Functions (Classic)
→ the new Functions
Latest entries
- International call forwarding compliance blocking for Spain and Francechange
- Verify custom templates are now generally availableaddition
- Critical fix: Java Helper Library 13.0.0 fixes crash on unknown fields in nested API responsesfix
- Update to Twilio SendGrid link branding with automatic SSL certificate provisioningaddition
- Verify tightens fraud prevention geo permissions for Italy and Argentinachange
- Bulk messaging supports WhatsApp content templatesaddition
- Functions Classic is being deprecated and existing functions are moving to the new Functionsdeprecation
- Consent management API now supports toll-free network-level opt-out overridesaddition
- Twilio end-user certificates for all REST API endpoints will be rotated on September 9, 2026change
- Dedicated IPs and IP management for Twilio Emailaddition
Changes
- ChangeAPI changelog
Twilio added three new product updates including a critical Java Helper Library fix (v13.0.0) for deserialization crashes, Verify Custom Templates GA, and International Call Forwarding compliance blocking for Spain/France; removed three older August 2026 entries.
Aug 27, 2026 Twilio SendGrid PlatformSep 04, 2026 GA Elastic SIP trunking Voice API INTERNATIONAL CALL FORWARDING - COMPLIANCE BLOCKING FOR SPAIN & FRANCE In Spain and France, an incoming call intended for a non-Spanish or non-French destination that is then forwarded internationally while presenting a Spanish or French domestic caller ID is now blocked, in line with local regulatory requirements. Sep 02, 2026 Verify VERIFY CUSTOM TEMPLATES ARE NOW GENERALLY AVAILABLE Sep 02, 2026 Java CRITICAL FIX: JAVA HELPER LIBRARY 13.0.0: FIXES CRASH ON UNKNOWN FIELDS IN NESTED API RESPONSES Versions 10.0.0 through 12.1.1 parse nested response types with strict deserialization. When an API response comes back with a field the SDK doesn't recognize, the request fails with ApiConnectionException: Unable to deserialize response: Unrecognized field. In 13.0.0, the Java Helper Library ignores unknown fields in all response objects, matching how every other Twilio Helper Library already behaves. Upgrade to Java Helper Library 13.0.0 or later as soon as possible. Version 13 does include breaking changes so follow the upgrade guide to migrate safely. Aug 27, 2026 Twilio SendGrid PlatformConfidence95% - ChangeAPI changelog
Twilio SendGrid added automatic SSL certificate provisioning feature with new auto_ssl API parameter for Link Branding; removed Aug 3 domain authentication 'Send to Coworker' action deprecation notice.
Aug 19, 2026 VerifyAug 27, 2026 Twilio SendGrid Platform UPDATE TO TWILIO SENDGRID LINK BRANDING: AUTOMATIC SSL CERTIFICATE PROVISIONING Twilio SendGrid has added automatic SSL certificate provisioning as a toggle within the standard link branding setup flow. When enabled, SendGrid provisions and hosts the SSL certificate needed to serve tracking and branded links over HTTPS, removing the need to purchase, install, and maintain a certificate through an external CDN or DNS provider. Twilio SendGrid recommends activating this setting for all link branding domains. Gmail is rolling out warnings on non-HTTPS links by the end of October 2026, and tracking links without SSL will see reduced click-through as a result. Enabling automatic SSL requires adding two additional DNS records provided by SendGrid, alongside the CNAME records already used for link branding. The Link Branding API now supports a new auto_ssl parameter when creating a branded link. Setting auto_ssl to true provisions the certificate automatically, returns the additional DNS records needed to complete setup, and reports certificate status through a new auto_ssl_available field once the certificate is issued and live. auto_ssl can only be set when a link is created and can't be changed afterward. Learn more Aug 19, 2026 VerifyConfidence85% - ChangeAPI changelog
Twilio Verify tightening fraud prevention geo permissions for Italy and Argentina effective August 19, 2026, with default setting change from 'Allow all traffic' to 'Monitor all traffic for fraud'.
Aug 14, 2026 Messaging BetaAug 19, 2026 Verify VERIFY TIGHTENS FRAUD PREVENTION GEO PERMISSIONS FOR ITALY AND ARGENTINA Twilio has observed a sudden rise in SMS Pumping fraud (aka SMS Artificially Inflated Traffic) targeting messages to Italy (IT) and Argentina (AR). To protect customers from this activity, Twilio Verify is tightening its fraud prevention posture for these two countries, effective August 19, 2026. Specifically, Twilio is updating the default Verify Geo Permissions setting for Italy and Argentina from "Allow all traffic" — the default state at account creation — to "Monitor all traffic for fraud." This change applies to all existing accounts where IT and/or AR remain in the default "Allow all traffic" state.Confidence95%
This is the Product and API pack running on a real vendor.
Current state
As of Sep 6, 2026Twilio's Sub-processors page (last updated September 2026) lists ~33 third-party and Twilio Group sub-processors used to process customer personal data across services like Messaging, Voice, Flex, Segment, Stytch, and AI products. Processing locations span the USA, EU, UK, Australia, and other countries, with Twilio noting it performs Transfer Impact Assessments for cross-border data transfers. Customers can subscribe to update notifications, and the page also cross-references Twilio's DPA, Privacy Notice, and Binding Corporate Rules.
- Subprocessors
- 33
- Regions
- USA, EU, Australia, UK, Belgium, Finland, Germany, Netherlands, Poland, Ireland, Denmark, Chile, Taiwan, Japan, Singapore, North America
- Transfer mechanisms
- Transfer Impact Assessments
- Page says last updated
- Last Updated: September 2026
Changes
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